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We always answer emails on a "best effort" basis in any case, and may be able to help there, depending on the complexity of issue presented. You may also pre-pay support to get telephone assistance or even Remote Desktop assistance in addition to this.
To purchase, click the shopping cart icon (next to the price), then choose CHECKOUT at the top of screen.
Please note that all SUPPORT packages include free software updates (even to major versions) throughout the lifetime of the package purchased. (In other words, you DONT need support AND a separate updates package!) [This excludes remote desktop incidents, where you will first be asked to upgrade, chargeable as required, to the latest version of the software, before we can help you.)
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